Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance. Please gamble responsibly and within your means.

Age Verification

Online pokies in New Zealand are only available to players aged 18 years and older. It is illegal for anyone under 18 to participate in gambling activities. We are committed to preventing underage gambling and maintaining a safe gaming environment.

Warning Signs of Problem Gambling

If you recognise any of these signs in yourself or someone you know, help is available:

• Chasing losses by gambling with more money to recover losses
• Hiding or lying about gambling activities and spending
• Gambling with money needed for essential expenses (rent, food, bills)
• Gambling for longer periods or with larger amounts than intended
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting family, work, or social responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions

Self-Help Tools

Most reputable online pokies platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Cool-Off Periods: Take a break from gambling for a set period

Support and Help Resources

If you or someone you know is struggling with problem gambling, the following organisations provide confidential support:

New Zealand

• Gambling Helpline (Aotearoa New Zealand): 0800 664 262 | www.gamblinghelpline.co.nz — Free, confidential, 24/7 support
• Problem Gambling Foundation: www.problemgambling.org.nz — Information and support services

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Take Action Today

If you feel that your gambling has become a problem or is causing concern, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. Contact the Gambling Helpline (Aotearoa New Zealand) at 0800 664 262 — it's free, confidential, and available 24/7.

Remember: seeking help is a sign of strength, not weakness.